This unit teaches students about how operating businesses work. It aims to give them sufficient understanding of operations to be able to take part in the execution and planning of operations. For computing students its purpose is to assist in the overall design of information and management systems within an operating business. The offering of this unit also addresses the community and professional demand by equipping Monash graduates with required skills and knowledge in business operations. All these are in accordance with the themes of Innovation, Engagement and Internationalisation enunciated in the Monash Plan.

This unit gives students an understanding of the operations of a business which builds and delivers products. Operations management is the largest single consulting area in the world and many of our students will work in, or in areas related to, operations, projects and manufacturing. This unit gives students the knowledge they need to work in these areas and take part in the business activities.

Operations management, service areas, and manufacturing are all heavy users of management software and all are heavily involved with information technology. Many of our students will work in those areas, or be involved in writing software which will be sold into those areas. This unit gives students the knowledge they need to do this.

At the completion of this unit students will have:

1. An understanding of operations for computing, management and operational work in a manufacturing or service organization.
2. Understand the differences between business strategies of different organizations.
3. Knowledge of the structure and functionality of management software.
4. Skills in the design and programming of software for management of operating organizations.
5. Understand the essential aspects of contemporary productive systems.
6. A knowledge of international quality standards.
7. Skills in performing a literature search on an operations management topic.

This unit gives students an understanding of Operations Management in manufacturing and service organisations. Topics include financial calculations, an introduction to computer software systems in a management context, production planning and control, materials requirements planning and inventory control, project management with cash flow and costing, just-in-time systems, barcoding, quality assurance and the ISO 9000 standards, different types of organisation and their business strategies.

Lecture notes and examples will be provided. Other references will be advised in class.

Computer laboratory: 1 Hour per week/tutorial.

Each computer runs MS Windows and has site license for VISUAL Enterprise or similar operations management software.

• Software Title:
• Vendor:
• Version:
• OS: MS Windows XP ( ) and/or LINUX ( )
• License Details: (A valid software license certificate/s or Vendor permission must be available upon request if the software is to be installed for teaching)
• Are we currently licensed: Yes ( ) or No ( ) (If unsure, please check with your local IT support )
• If (Yes), who is the contact person for this software?:
• If (No), will the software license be arranged by: Staff member requesting the software ( ) or Technical Services* ( ) ? *If the latter is selected, please discuss your requirement/s with myself ASAP, prior to finalising your request, as there could be financial or resourcing implications.
• Is the software to be installed and accessed from a: Client/Workstation ( ), or Server ( ) ?
• Type of license: Site License ( ), Freeware ( ), FOSS (Free and Open Source Software) ( ), Shareware ( ), Lab based ( ) # of Licenses needed ____
• In what week will you commence using the software in class? Semester 1 (Week ___ ) and/or Semester 2 (Week ___ ):
• Nominated Staff For Acceptance Testing Software: (Name) (Phone) (Email)
• Additional Information: Special Requirements, Software Configuration/Installation Requirements, etc:

Software Title: VISUAL Enterprise

Software Title: CutePDF Writer and Ghostscript