FIT2038 is an elective introduced for second year undergraduates in the Faculty of Information Technology

This is the first generation entry for this unit in the re-structure of FIT undergraduate programs.

FIT2038 is an elective for second year FIT undergraduate students. Its key objectives are to provide students with an understanding of the role of IT in Public Administration.

FIT2038 is a second year elective.

There is a worldwide trend among national governments, states, and cities, as well as individual agencies and departments to deploy IT to increase internal efficiencies and to provide constituents with faster and more convenient access to government information and services. Many government agencies are looking ahead to use IT to integrate processes, systems, data, and applications across organization and sector boundaries. It is important for every IT graduate to have an understanding of the four electronic government components: e-services, e-management, e-democracy, and e-policy.

Core questions addressed in this unit include what government functions are best implemented through e-government methods, how e-government initiatives may be evaluated to assess effectiveness, what exemplary practices might improve e-government effectiveness, and what the sociopolitical implications of e-governance are.

At the completion of this unit, students will have a theoretical and conceptual understanding of:

• 1. the four electronic government elements or components: e-services, e-management, e-democracy, and e-policy

• 2. the wide range of Information Communication Technologies used in public services

• 3. different e-government business models and the best practices available

• 4. use of common, intergovernmental Web portals to integrate services and information

• 5. Organizational, hierarchical, operational and political barriers and boundaries to the integration of information services.

• 6. Managing the impact of IT on intra and inter-organizational relationships (such as alliances, outsourcing, supply chain management, and off-shoring)

At the completion of this unit students will have developed attitudes that enable them to:

• 7. summarize issues and policies pertaining to e-democracy and the global digital divide

• 8. articulate the e-government business model and summarize pertinent e-government history and legislation

• 9. summarize issues pertaining to citizen access and governmental e-services

• 10. summarize issues pertaining to other e-government issues, including e-procurement, e-licensing, regulating and taxing e-commerce, training for e-public service, and more

• 11. articulate principles of government website design and assessment

At the completion of this unit students will have skills to:

• 12. Assess the potential scope for using intergovernmental Web portals to integrate services and information

• 13. Identify and discuss organizational, hierarchical, operational and political barriers and boundaries to the integration of information and services

• 14. Identify and discuss the optimal use of technology for the exchange of resources, information, and communication among government agencies and with interest groups

• 15. Assess IT projects that enable the flow of information to cross boundaries among agencies and levels of government to create citizen centered services.

At the completion of this unit students will have developed the teamwork skills needed to:

• 16. Recognise the team skills necessary for successful management and implementation of IT projects in public sector

• 17. Recognise the team skills necessary for setting up Inter-organisational workflows joining non-interoperable legacies and different business cultures

ASCED Discipline Group Classification: 020399 Information Systems not elsewhere classified.

This unit provides critical basic knowledge to successfully manage e-government projects. The use of information and communication technologies (ICTs) is becoming an indispensable part of government. For instance, governments use ICTs to communicate road conditions, and disseminate planning information. Moreover, governments utilise ICTs to improve the efficiency and effectiveness of internal processes such as automating document-processing and hiring procedures. Core questions addressed in this unit include what government functions are best implemented through e-government methods, how e-government initiatives may be evaluated to assess effectiveness, what exemplary practices might improve e-government effectiveness, and what the sociopolitical implications of e-governance are.

This unit provides critical basic knowledge to successfully manage e-government projects. Some of the topics covered are: use of common, intergovernmental Web portals to integrate services and information; different e-government business models and the best practices available; organizational, hierarchical, operational and political barriers and boundaries to the integration of information services; and managing the impact of IT on intra and inter-organizational relationships (such as alliances, outsourcing, supply chain management, and off-shoring)

• Most of the required readings (journal articles, etc) for this unit will be burned on a CD-ROM. The readings will be arranged in an alphabetic order of the lead authors last name.

• Garson, David (editor), (2003), Public Information Technology: Policy and Management Issues, Hershey, PA: Idea Group Publishing. (ISBN: 1-59140-060-0) (Hardcover).

• Tim Ormsby et al.(2004). Getting to Know ArcGIS Desktop, Second Edition. Redlands, CA: ESRI Press. ISBN: 1-58948-083-X (paperback).

on-campus

Contact time for this unit will be four hours per week. This will be divided into formal lectures, laboratories, tutorials, practical workshops and studio sessions.

• Lectures; enhance all cognitive, affective and practical objectives

• Tutorials, laboratories, workshops; enhance all cognitive, affective and social objectives.

Examination 60%; practical assignment 40%

• Examination; tests all cognitive and practical objectives.

• Assignments: Test all affective, practical and social objectives.

High-Tech lecture theatre for 2 hours per week.

Seminar rooms and laboratories

High-Tech lab with broadcasting facilities

One lecturer for each organizational unit offering, and one tutor per lab/workshop session.

• Software Title:
• Vendor:
• Version:
• OS: MS Windows XP ( ) and/or LINUX ( )
• License Details: (A valid software license certificate/s or Vendor permission must be available upon request if the software is to be installed for teaching)
• Are we currently licensed: Yes ( ) or No ( ) (If unsure, please check with your local IT support )
• If (Yes), who is the contact person for this software?:
• If (No), will the software license be arranged by: Staff member requesting the software ( ) or Technical Services* ( ) ? *If the latter is selected, please discuss your requirement/s with myself ASAP, prior to finalising your request, as there could be financial or resourcing implications.
• Is the software to be installed and accessed from a: Client/Workstation ( ), or Server ( ) ?
• Type of license: Site License ( ), Freeware ( ), FOSS (Free and Open Source Software) ( ), Shareware ( ), Lab based ( ) # of Licenses needed ____
• In what week will you commence using the software in class? Semester 1 (Week ___ ) and/or Semester 2 (Week ___ ):
• Nominated Staff For Acceptance Testing Software: (Name) (Phone) (Email)
• Additional Information: Special Requirements, Software Configuration/Installation Requirements, etc:

ArcGIS 9.1 (ESRI software )

Adequate copies of the recommended texts.

Faculty of Information Technology

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Nil

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24 points at first year