This is a Further IT core unit in the BBIS

30/11/2017 - Unit disestablished at FEC 5/17 Item 7.3.

19/06/2015 - Admin update to revert assessment to its originally approved breakdown. It is unknown who changed this to 60/40. The CE has confirmed that it should be 70/30.

19/03/2015 - Update Objectives to Learning Outcomes for AQF compliance. Effective Sem 1, 2015.

Sunway has been added as a location of offering following the noting of a new general BITS at the Sunway campus in 2010 (refer to UGPC 5/09, item 5.1). This change requires urgent approval, for implementation Semester 1, 2010.

This unit is a core unit in the second year level of BBIS. It is part of the e-Business/ERP stream. Together with FIT3012, this unit aims to provide students with enough knowledge to enter the ERP/Process Design and Management workforce, as well as undertake advanced study/research in these areas The modern Business IT graduate is very likely to encounter ERP systems and a process-oriented approach to business enterprise as they enter the workforce. This unit equips these graduates with the skills necessary to be immediately useful. In addition, the unit provides a sound theoretical foundation upon which research activities in the ERP and Process Management fields can be based.

On successful completion of this units students should be able to:

1. Select an appropriate process design methodology to create a process model
2. use popular and leading edge modelling, simulation, workflow and measurement tools
3. document, communicate and analyse a process model
4. develop process models for business process improvements

020305

With increased globalisation, companies are facing stiffer competition and successful companies cannot afford to harbour inefficiencies if they are to be competitive. Furthermore, customers are becoming more demanding. Business processes must be designed to ensure that they are effective and meet customer requirements. A well-designed process will improve efficiency and deliver greater productivity.

This unit will survey the analytical tools that can be used to model, analyse, understand and design business processes. Students will also gain hands-on experience in using simulation software as a tool for analysing business processes.

Upon completion of this unit students should have acquired: an understanding of business organisations, their functional structure and the advantage of considering the process oriented view of organisations; a thorough knowledge of business processes, their structure and how processes fit in to the overall organisation objectives; knowledge of the analytical tools that can be used to model, analyse, understand, and design business processes; and skills to use simulation software as a tool for analysing business processes.

On campus

Examination (2 hours): 70; In-semester assessment: 30

Minimum total expected workload equals 12 hours per week comprising:

(a.) Contact hours for on-campus students:

(b.) Additional requirements (all students):

FIT

Completion of 24 points at level 1 from FIT or BusEco.